Shipping policy

Shipping Policy – Powered by Zambeel1.

Processing Time All orders are processed within 24 hours on business days. Orders placed after 6:00 PM or on weekends are processed the next business day.2. Delivery Time  Riyadh, Jeddah, Dammam, Khobar: 1-2 business days  Other cities in KSA: 2-4 business daysDelivery times may extend during sales, Ramadan, and Eid periods.3. Shipping Cost  Free shipping on orders above SAR 199  SAR 19 flat rate for orders below SAR 199All prices include VAT.4. Coverage
We ship to all cities and towns across Saudi Arabia through Zambeel’s logistics network.5. Tracking
Once your order ships, you’ll receive an SMS and WhatsApp message with a tracking link. You can track your order in real-time.6. Failed Delivery
If the courier can’t reach you after 2 attempts, the order will be returned to our warehouse. A reship fee of SAR 19 will apply.7. Contact
For shipping questions, contact us on WhatsApp: 0572802906. Response time: 24 hours.